1. What does POST stand for?
a) Printer Online
Standard Test
b) Power
On Self Test
c) Power Off
Standard Test
d) Preferred
Operating System Timing
2. A problem with parity error indicates a problem with:
a) hard drive
b) I/O Controller
c) power supply
d)
memory
e) display
3. WAN stands for:
a) Wide
Area Network
b) World Area
Network
c) Wide Artificial
Network
d) World Artificial
Network
e) Wide Access
Network
4. Hard drives can use the following interfaces (check all
that apply):
a. IDE
b. Serial
c. SCSI
d. EDI
e. DB-15
5. What is the function of MSCDEX.EXE?
a) A DOS
CD-ROM driver
b) Memory
Management Program
c) SCSI driver
d) Loads Windows
3.11 into Upper Memory
e) None of the
Above
6. Your system boots up but you don't hear a beep, which
part should you check first?
a) RAM
b) System Board
c) CPU
d)
Speaker
e) None, that's
normal operation
7. What are the two configuration modes of a single IDE to
connect harddrive or optical drive?
a)
master
b) beta
c) slave
d) secondary
8. ESD is:
a) Electronic Surge
Device
b) Ergonomic System
Device
c) Electronic
System Display (for laptops)
d)
Electrostatic Discharge
e) None of the
Above
9.Which of the following is both input and output devices?
a)
serial
b) video
c)
parallel
d) Mouse port
e) Keyboard port
10. There is a lightning storm outside. What is the best
way to protect your PC? ( Choose the best option)
a) Turn on your
surge protector
b) Backup your hard
drive
c) Install a
lightning rod
d)
Unplug the computer from the AC Outlet and the modem from the phone line
11. EIDE will support a maximum of how many IDE drives?
a) 3
b) 2
c) 4
d) 1
e) None of the
above, EIDE only supports IDE drives
12. RS-232 is a standard that is for:
a) RAM checksum
b)
serial ports
c) BIOS error
checking
d) parallel ports
13. What is the term for two modems establishing
communications with each other:
a) Interconnecting
b)
Handshaking
c) Connecting
d) Pinging
e) Linking
14. What is EMI?
a) Electro-Magnetic Interference
b) Electric Magnometer Interface
c) Electronic Multimeter Interface
d) Electro-Multiface Interaction
15. On your Computer, the parallel port is a:
a)15 pin male
connector
b) 9 pin male connector
c) 9 pin female
connector
d) 25
pin female connector
e) 25 pin male
connector
16. CD-ROMS are read by:
a) Magentic Servos
b) Laser
Diodes
c) LEDs
d) None of the
Above
17. On a flat data cable, a red or blue stripe means:
a) it's a SCSI
cable
b) ground
c) pin 1
d) None of the
Above
18. A hard disk is divided into tracks which are further
subdivided into:
a) clusters
b) sectors
c) vectors
d) heads
19. What is the primary performance restraint for mass
storage devices :
a) Storage ability
b) Driver acceleration
c) Disk Access Time
d) Route mobility
e) Rate of transfer
20. In ROM BIOS, the acronym BIOS stands for:
a) Basic Intuitive Output Set
b) Basic Input Organizational System
c) Basic Input Output System
d) Basic Industry Operating System
21. The standard VGA display has ____ pixels in its native
graphics mode?
a) 640x320
b) 640x480
c) 680x440
d) 1024x786
22. COM1 is typically represented by which of the
following?
a) 15 pin port
b) 9 pin male port
c) 9 pin female port
d) 25 pin male port
23. What device prevents power interruptions, resulting in
corrupted data?
a) Battery back-up unit
b)Surge protector
c)Multiple SIMMs strips
d)Data guard system
e)Turn off the AC power
24. When you are going to measure an unknown voltage you
should always start with the meter on the _______ voltage setting to prevent
damage to the mmeter.
a) Highest
b) Lowest
c) 100ma
d) 0 ohms
25. An IRQ allow interface cards to:
a) Interrupt the CPU to request service
b) Pass data to the CPU to be processed
c) Pass data from one card to another
c) Pass data to the computers memory
26. A system has two IDE hard drives that are each divided
into primary and extended partitions, which drive letter is assigned to the
primary partition of the second drive in a Windows 9x system?
a) C
b) D
c) E
d) F
27. To find out how much memory is available, you could
type _____
a) EMM
b) MEM
c) CHKDSK
d) MEMMAKER
28. Resistance is measured in ?
a) Volts
b) Amps
c) Watts
d) Ohms
29. When executed from a bootable hard drive, which
command will make a formatted floppy disk bootable?
a) COPY C:\DOS\COMMAND.COM A:\
b) ATTRIB C:\*.SYS A:\
c) XCOPY C:\DOS\*.* A:\
d) SYS C: A:
30. To go into Windows Safe mode, which key is used while
the system boots?
a) F8
b) F5
c) F4
d) F1
31. Suppose you had an incurable computer virus and
decided to wipe out all the data and partitions on your hard drive and reformat
using FDISK utility. What is the order in which you must delete the partitions?
a) Extended, Logical, Primary
b) Primary, Extended, Logical
c) Logical, Extended, Primary
d) Logical, Primary, Extended
32. After searching the current directory where does
Command.Com search next ?
a) C:\DOS\UTILITIES
b) Config.sys
c) Autoexec.bat
d) the Path Statement
33. Which DOS command will format a floppy disk and
transfer the system files
a) SYS C: A:
b) SYS A:
c) FORMAT A: /S
d) FORMAT A: /T
34. How do you differentiate an ATA/33 cable from an
ATA/66 cable?
a) Cable color
b) Cable pin out
c) Twists in the
cable
d)
Number of wires
35. Which three of
the following cable types can be used to network two computers?
a) IDE
b) Serial
c) SCSI
d) Parallel
e)
10base2
36. Which device is used to extend a 10Base2 network
beyond its maximum distance?
a)
Repeater
b) Router
c) Switch
d) Bridge
37. A customer calls. She has no video signal at all on
one of three identical computers. What component should she swap from a working
system to eliminate the video card as the cause of her problem?
a) The
monitor.
b) The
motherboard.
c) The video
driver chip.
d) CMOS.
38. A bent pin on a
3-row db-15 male connector plug could cause problems with which device or
component?
a)
Monitor
b) Mouse
c) Printer
d) External Modem
39. What would a failed processor fan most likely cause?
(Pick 2)
a) CPU
damage.
b)
System lockups.
c) Hard drive
failure.
d) Floppy drive
failure.
e) CD-ROM drive
failure
40. Which of the following is the newest type of printer
interface?
a)
USB
b) Serial
c) SCSI
d) Parallel
41. Which of the following expose PC’s to viruses? (Pick
2)
a) A floppy disk received from a friend.
b) A
downloaded file from the Internet.
c) FDISK/MBR file
on the hard drive.
d) DDL file that
was loaded with a new machine.
e) CAB file that
was loaded with the new machine.
42. What is the advantage of ECC (Error Checking and
Correction) memory?
a) Cost
savings.
b) Cache error
correction.
c)
Memory error correction.
d) Universal
compatibility.
43. What is the maximum distance of a 10BaseT segment of
cable?
a)
100 Meters
b) 185 Meters
c) 250 Meters
d) 800 Meters
44. A customer calls and says his computer will not boot.
The memory count is successful, but everything freezes immediately after that.
What should you take to the site to fix the problem?
a)
CPU
b) RAM
c) Video card
d) Power supply
45. What is the set of rules used to transmit
data from one computer to another called?
a) Service
b) Adapter
c)
Protocol
d) Network operating system
46. How many bits wide is the AGP bus?
a) 8
b) 16
c) 32
d) 64
47. Your modem will not detect a dial tone. What are the
two most likely reasons?
a)
Cable is not plugged in.
b) The
phone line is defective.
c) The modem is set
for tone dial.
d) The Internet
service provider is down.
e) The modem is set
to disable call waiting.
48. What should be done first when Windows reports bad
sectors?
a) Run a normal
Scandisk.
b) Sys the drive.
c) Run
DriveSpace.
d) Run
a Scandisk with the thorough option.
49. A BIOS password has been enabled on a critical
computer, and the password has been forgotten. How do you recover? (CHOOSE TWO)
a) Fdisk the
primary hard drive.
b)
Temporarily remove the CMOS battery.
c) Go into BIOS
setup and delete the password.
d)
Clear the CMOS by shortening the CMOS jumper.
e) Boot the
computer while holding down the key.
50. What is a crossover cable used for on an Ethernet network?
a) Test faulty
network interface cards.
b)
Connect to network devices without a hub.
c) Strengthen
signal between distance devices on the network.
d) Convert 10
Mbps throughput to 100 Mbps
51. What equipment type limits network equipment so that
it cannot send and receive at the same time?
a)
Half Duplex
b) Single Duplex
c) Muted
d) IEEE
52. What should be checked first when Windows 9x fails to
automatically detect new devices?
a) Device
Manager plug-and-play settings.
b) Run MSD.EXE.
c)
CMOS settings in the BIOS for plug and play.
d) BIOS settings in the CMOS for plug and play
53. What happens to files deleted from the Recycle Bin?
a) Clusters are
flushed.
b) The files are
moved to C:WindowsTemp.
c) Sectors of
hard drive are blanked/erased.
d)
Associated entries in the FAT are removed.
54. In the Windows 98 Device Manager, what does a black
exclamation point on a yellow field next to a
sound card indicate?
a) Sound card is installed but disabled.
b) Sound card is not functioning properly.
c) Sound card is present physically but Windows is not
detecting it.
d) Driver for the sound card is installed but the sound
card is not present physically.
55. You want to access
ISP.COM, which is a secure site, how do you do that?
a) HTTPS://ISP.COM
b) HTTPS:/\ISP.COM
c) HTPS:ISP.COM
56. You want to share a Dial-up internet connection with a
Windows 98se computer, what is it called?
a) Internet Connection Sharing
b) IRS
c) Internet Dialup
d) Proxy Internet Sharing
57. What is a static IP address?
a)
A computer component that must be grounded before implementation.
b) A network address generated for a single session only.
c) A permanently assigned address.
d) A computer component that was generated by a capacitor
58. Which two of the following will successfully create a
new folder in Windows Explorer?
a) Folder, Create, New Folder.
b) File, New, Folder.
c) Edit, Create, New, Folder.
d) Triple Click in Display Window.
e) Right Click in Display Window, New, Folder.
59. What are three ways a bootable floppy disk can be
created in Windows 9x?
a) In Windows Explorer, right click on the A: drive, choose
Format, Copy System Files Only.
b) Format a:/s from a command prompt.
c) Control Panel, Add/Remove Programs, Startup Disk
tab.
d)
Format a: from a command prompt.
e) FDISK A: from a command prompt.
60. You are having problems with a particular system and
want to replace the current copy of the
registry with an older copy. At a DOS prompt which command should you type?
a)
SCANREG.EXE /RESTORE
b) SCANREG.EXE /REVISE
c) SCANREG.EXE /REPLACE
d) SCANREG.EXE /REVERSE
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